Returns & Exchanges
Our promise is to offer you exceptional products and to provide the best possible customer service. If your purchase fails to meet your expectations for any reason, you may return the unused item(s) within one week of receipt for a full refund or exchange. Returns postmarked within two weeks of original delivery will be exchanged for store credit only. As a small business, we regrettably cannot accept returns or exchanges more than two weeks after original delivery.
We ask you kindly to include the item(s), in their original condition, with the sales receipt and all tags in place. If you have any questions, please give us a call at 970-497-4888, and we will be happy to assist you in any way we can.
Start a return using our return portal.
Late Returns
Your item(s) should be sent back to us within 14 days from original delivery. Returns outside these timeframes may be accepted at the discretion of Axel's and may only be refunded as a store credit.
Please refer to AxelsOutpost.com for return policy on sale items.